Vape Pen 101

Vape Troubleshooting & Exchange Guide

 

Proper Vape Care:

  • Store your vape pen and cartridge vertical
  • Keep out of extreme weather and altitude

Battery Troubleshooting:

  1. Make sure all packaging plastic has been removed from cartridge’s threads.
  2. Try screwing cartridge more/less hard.
  3. Try a different cartridge. The cartridge might be faulty.
  4. Is your battery charged? What color is the light when plugged in? Red is dead.
  5. Is it lighting up when you pull? Is air going through the cartridge?
  6. Batteries operating at or greater than 4.0V can damage cartridge.
  7. Is the threading the same on your pen and cartridge?

Cartridge Troubleshooting:

  1. Try cartridge with different battery. The pen might be faulty.
  2. Remove mouthpiece and twist blue plug to unblock airflow.
  3. Is the threading the same on your pen and cartridge?
  4. Batteries operating at more than 4.0V can damage cartridge.

* Please refer to your cartridge/pen manufacturer's website (available in

the product notes) to find additional information about your specific product.